Here’s my difficulty and I have two now. To start with, your representative James advise me that it had been Firestone was heading to take care of me and that my auto are going to be looked after by Firestone at the same time. Secondly, now my other situation is once the transmission store received my car or truck and upon arrival did an inspection has said my transmission fluid was a quart very low. Now how would this materialize when Firestone has actually been completing services on my auto since the flush and also on 11/fifteen/16 and said soon after Every service my car was fantastic and fantastic to push. So for over a year of my transmission fluid operating a quart reduced of fluid and me not knowing have already been driving my motor vehicle Typically every single day pulling a hill since my area I use to live in was up a hill which I did on the each day basics and driving consistently the transmission didn't have the proper amount of fluid and finally burnt my clutch out. Since the store also torn down my transmission and reviewed it These are advising precisely the same matter the clutch burnt out since the fluid was not correct. So How can Firestone come to feel they don't seem to be liable for the malfunction of my vehicle? When clearly the service wasn't completed correctly and also once the quart very low of fluid wasn't caught and fixed by Firestone. I've remaining quite a few messages for you to Get hold of me and never been given a callback. At your earliest comfort are you able to you should phone me or reply to this electronic mail due to the fact I truly sense that I am remaining treated unfairly and Firestone just isn't sticking to what I used to be encouraged the night time of November fifteen immediately after James as well as the learn tech at the 5 Forks spot reviewed my car or truck and stated all over again that it had been Firestone on Antrim Dr. was at fault for my auto malfunctioning because a transmission flush must have never ever been carried out with a large how mileage car and that Firestone will be looking after my car or truck and could be caring for me by Placing me inside of a rental into my car or truck was fixed. Many thanks beforehand,
Timothy Barber. He reported they weren't in the enterprise to connect with and validate warranties on vehicles. My mileage was 38, 042. I had an prolonged twelve month guarantee in the Honda dealership down the road. I once again asked for a replica of alternator exam and Mr. Barber gave me just one done at an Auto zone. Immediately after consulting which has a Honda mechanic at the dealership the following day I had been informed the alternator test had to be performed when over the motor vehicle. This test was invalid since it just exhibits that a nasty alternator was taken for the Vehicle zone and analyzed. Can not be verified if it was mine. I once again drove to Firestone and requested Gary in individual for a copy on the Check. He could not uncover it. He mentioned they could put the negative alternator on my vehicle and re-examination it and would charge me labor cost. I will not likely believe in your mechanics to work on my auto following the alternator continues to be as part of your possession for a few days. The moment achieve I left a voice mail message for Mr. Barber to simply call me- in no way returned my contact and I termed purchaser service and claimed my situation had been solved and shut. I when gain identified as to refile a criticism along with your purchaser service on Thursday 09-21-2017 and that a regional Manager would Call me in 24-48 hours. As of currently no one has known as me back. I called once more these days and filed Yet another grievance. I'm requesting that you just refund me in full $717.85. Confess that the mechanic manufactured a mistake and go forward. I'm prepared to head over to a little statements courtroom and file petition in the Tarrant county JP court docket if this isn't resolved to my fulfillment. Sincerely
I produced a conplaint to the district supervisor.He did not have A great deal to say.HE claimed their not Considerably he could do.That he would talke to the manager. I would like to her from someone.All I realize is always that Ihave pay Firestone a lotes of money.But whin I get them pay off I'll acquire my money and go to soneone else.
Could 8, 2017 at 11:32 am We’ve had 2 terrible experiences and will never give Firestone Yet another probability. Very first it we had ball joints replaced on my sons vehicle. Immediately after selecting it up it nonetheless had the same sounds. We returned was advised it absolutely was defective and so they’d buy a different a single. Experienced them replaced and identical issue they click here for more info usually instructed us there’s nothing at all wrong! Just lately we introduced it there (only mainly because it’s effortless for my son, he operates beside it) and the ability steering pump required to be replaced. We brought it in as a consequence of plenty of squealing.
she tried out justifying your situation by declaring I wasn't billed they usually stayed open late to look at my vehicle,which I used to be there at seven:15 and they closed at 8pm.she was an exceedingly impolite,disrespectful,dishonest manager and experienced Totally no conversation techniques to carry a administration posture. I have however to receive a simply call back again from cooperate administration. I am on the lookout into obtaining Firestone investigated. Under no circumstances ought to Firestone permit their employers to work or check out any consumers car that aren't capable or expierienced. I am likely to check out to gather all problems versus firestone and find out if there’s any sort of group lawsuit that may held from them.this has become handled unprofessionally,calls not staying returned, administration positions not becoming fulfilled by management responsibilities and I feel e a complete investigation has to occur with Firestone and ripping and cheating out of their funds,turning a slight difficulty into A serious challenge to just take innocent hard Doing work men and women for their revenue.hope to c u in court docket firestone and hope plenty of individuals come forward to do a bunch lawsuit.
October 5, 2015 at 3:32 pm I took my car to Firestone in Vicksburg, MS to obtain a regimen oil change at about 7:forty five AM last Wednesday and remaining it. I questioned the person who received my data will they Check out my transmission fluid, antifreeze, electric power steering fluid and every issue else and he mentioned “Sure”, that comes along with the oil alter. I also questioned him if they might rotate my tires and he stated “Indeed”. (I had bought the tires from them again in May well). I called about lunch time to check if auto was All set and was explained to that it had been. About 10 moment afterwards I received a call from a person of their other service Adult males stating my car or truck was ready. I obtained there and paid out them the $forty.00 with the high mileage oil transform, didn’t see that my tires weren’t rotated right until I obtained house that night they usually had been shut. Saturday I went to Wal-Mart about ten miles from my property and parked and smelled something just like a radiator was working hot, but considered it had been coming from A different auto. On just how to Wal-Mart my windshield wiper fluid dinged allowing me know it was lower. Bought a number of that outside of Wal-Mart. Received house to put windshield washer fluid in and anything advised me to examine my antifreeze. I went to turn the radiator cap and it just arrived off.
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.mmmmmmm I realize that quite Peculiar I am inquiring the ceo to investigate this and check with firestone to repair my brake which i know somebody else experienced familiarity with Improper accomplishing and didn’t inform me over it but prefer to have me drive off visit this web-site and spot it following the point.. I imagine that is cruel and dirty .
The only explanation I regarded the Katy Freeway place is given that they were being the sole spot open up on Sunday when my serpentine belt began squeaking. I like my vehicle so I thought of this an unexpected emergency and brought it in for restore.
August thirty, 2014 at 12:forty four pm I've taken my motor vehicle to Firestone many times, every time getting dissatisfied Together with the service. Here is the even worse spot to get your treatment to be serviced. They can be dishonest specific’s out to make use of lady. I won't ever advise this spot to family members, mates or co staff, I'm incredibly unhappy during the service, I've acquired.
Took my car or truck across the street to Monro Muffler & Brake service which set all The difficulty in about an hour or so.
I would like to share my experience in the Firestone Finish Vehicle Treatment in Hillside, Illinois. My boyfriend strike a curb even though looking to convert which damaged see this website my rim. Sadly, my automobile these details was shaking so I needed to get this taken care of quickly. The one store which was open up was this location considering that most places are shut on Sundays. I arrived to this area all-around ten am and was speaking with Chris. I educated him of the problem and he stated it was an four hour wait around in advance of he would be able to examine my automobile. I understood I would need to wander dwelling given that this was going to be a protracted hold out. Chris was good ample to provide a cost-free code to Uber so I wouldn’t need to stroll dwelling.
September 10, 2017 at twelve:39 am I very own a 2016 Camero SS and was touring from Denver, CO to Loveland, CO Once i acquired a small tire see on my dash. Once i got to Loveland I went to two tire shops who were being not able to help me in any variety. I went to your Firestone Total Vehicle Care retail store at 1282 Sculptor Dr. in Loveland. A young gentleman named Clay Hart received on his computer and attempted every thing for getting me a substitution tire. I believe he even attempted to locate a tire through competitors.
I reminded them that I was promised a rental from Robert. I reported I'll get in touch with at 3 pm because they do not talk. This is certainly location a catastrophe and a company I will do not handle yet again. I'm praying that my motor vehicle is returned in one piece and working. On Monday, August 22, I sat during the shop from noon right until six pm thinking It could be finished any moment only visite site to generally be told something else was Mistaken And eventually certainly one of the employees took me 3 miles down the road to my property. It can be craziness. I'm not likely in charge the photo voltaic eclipse. It had almost nothing to complete using this type of shop. They basically are throwing away men and women’s valuable time with their unfulfilled claims.